Policy - glamasaurus

Shipping & Policies

Welcome

Glamasaurus is a haven for all things cute! All items are made by me a stay at home mom.

Payments

I accept payment via Paypal. If you are ordering from Europe and would like to pay via bank transfer please contact me.

Digital downloads

Your files will be available to download once payment is confirmed.

Shipping

I ship through the Swiss post.

Packages with $5 base shipping are sent priority because they are flatter and should take 2-4 weeks to receive.

Packages with $13 base shipping can take 2-6 weeks to receive. Priority shipping on this size package will cost an additional $10

All orders over $50 will include tracking.

Orders over $100 will receive a free shipping upgrade.

Refunds

♥Refunds and Exchanges - If for any reason you are not satisfied please contact me within 5 business days after receiving the item. You'll get a full refund for the cost of the item if it's sent back unused and in original condition. Return shipping is your responsibility.

There are no returns or exchanges on plugs for health reasons. Please be certain of your size before ordering.

♥Damages - If you receive an item that has been damaged in the mail please send me a photo of the item. I will be willing to replace it after a photo is received.

Additional

♥Wholesale - I can offer wholesale for certain items please contact me for details.

♥Custom Orders - I am willing to do custom orders. Payment is required in advance.

♥ Other places to find me -
http://blog.glamasaurus.com
http://www.flickr.com/photos/mommysaurus
http://www.twitter.com/glamasaurus